TERMS OF SERVICE

Last Updated: October 10, 2025

1. INTRODUCTION AND ACCEPTANCE

Welcome to Veeeet («we,» «our,» «us,» or the «App»). These Terms of Service («Terms,» «Agreement») constitute a legally binding agreement between you («you,» «your,» «user») and GUSAKOV VADIM regarding your use of the Veeeet mobile application and related services.

By downloading, installing, or using Veeeet, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

1.1. Service Provider Information

Service Provider: GUSAKOV VADIM
Tax ID (NIF): Z1386004Y
Registered Address: Calle Camiño Fonte da Rua, 9, 36760 O Rosal, Pontevedra, Spain
Email: info@veeeet.org
Website: www.veeeet.org

1.2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

In-app notification
Email to your registered address
Updating the «Last Updated» date at the top of these Terms

Your continued use of the App after changes take effect constitutes acceptance of the modified Terms. If you do not agree with the changes, you must discontinue use and may delete your account.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

2.1. Age Requirements

You must be at least:

18 years old (in most jurisdictions)
16 years old (in the EU, with parental consent if required by local law)
13 years old (in the US, with parental consent per COPPA requirements)

By using the App, you represent and warrant that you meet these age requirements.

2.2. Account Creation

To use Veeeet, you must:

Provide accurate, current, and complete information during registration
Maintain and update your information to keep it accurate
Maintain the security and confidentiality of your account credentials
Not share your account with others
Notify us immediately of any unauthorized use of your account

2.3. Account Responsibilities

You are responsible for:

All activities that occur under your account
Maintaining the confidentiality of your password
Any content you submit or actions taken through your account

2.4. Account Termination by User

You may terminate your account at any time by:

Using the «Delete Account» feature in Settings
Contacting us at info@veeeet.org

Upon termination, your data will be deleted in accordance with our Privacy Policy.

3. DESCRIPTION OF SERVICES

3.1. Core Services

Veeeet provides the following services:

Pet Profile Management:

Create and maintain profiles for your pets
Record and track pet information (species, breed, age, weight, height)
Store health records, notes, and observations
Upload photos of your pets

Health Tracking:

Monitor weight and growth trends
Set reminders for veterinary appointments, vaccinations, and medications
Track feeding schedules and activities

AI-Powered Recommendations (Optional Feature):

Receive personalized care recommendations based on your pet’s data
Get insights on nutrition, exercise, grooming, and general care
Access AI assistant for pet care questions

3.2. Service Availability

We strive to provide continuous service availability, but we do not guarantee that:

The App will be available at all times without interruption
The App will be error-free or secure from unauthorized access
Any defects will be corrected immediately
The App will meet your specific requirements

We reserve the right to:

Modify, suspend, or discontinue any part of the service
Perform maintenance and updates
Restrict access for technical or security reasons

4. AI-POWERED RECOMMENDATIONS: LIMITATIONS AND DISCLAIMERS

4.1. CRITICAL DISCLAIMER

THE AI-POWERED RECOMMENDATIONS PROVIDED BY VEEEET ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY.

4.2. What AI Recommendations Are NOT

AI recommendations ARE NOT and shall never be considered:

❌ Veterinary medical advice
❌ Medical diagnosis of any condition, disease, or health issue
❌ Treatment recommendations or prescriptions
❌ A substitute for professional veterinary consultation
❌ Emergency medical guidance
❌ Reliable for critical health decisions

4.3. What AI Recommendations Are

AI recommendations ARE:

✅ General educational information about pet care
✅ Suggestions based on statistical data and common practices
✅ Supplementary information to support your own research
✅ Generated by artificial intelligence with inherent limitations

4.4. AI Limitations

You acknowledge and understand that:

AI Can Make Errors: Artificial intelligence systems can produce inaccurate, incomplete, or misleading information
No Medical Examination: AI cannot physically examine your pet or run diagnostic tests
No Medical History Access: AI does not have access to your pet’s complete medical history or veterinary records
General Information Only: AI provides general information and cannot account for your pet’s specific circumstances, pre-existing conditions, or unique needs
Not Always Current: AI training data may not include the most recent veterinary research or guidelines
Risk of Harm: Following AI recommendations without professional veterinary consultation may result in harm to your pet

4.5. Mandatory Actions

YOU MUST:

✅ Always consult a licensed veterinarian for health concerns, symptoms, or behavioral changes
✅ Seek immediate veterinary attention for emergencies
✅ Obtain professional veterinary diagnosis before treating any condition
✅ Follow your veterinarian’s advice over AI recommendations in case of conflict
✅ Use AI recommendations only as supplementary information for general education

4.6. Opt-In Requirement

AI recommendations are an optional feature that requires your explicit consent. You can:

Enable or disable this feature at any time in Settings
Use all other features of the App without enabling AI recommendations
Delete your AI interaction history at any time

4.7. No Liability for AI Recommendations

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We expressly disclaim all liability for:

Any actions taken based on AI recommendations
Any harm, injury, illness, or death of pets resulting from reliance on AI-generated content
The accuracy, completeness, or reliability of AI recommendations
Errors, omissions, or inaccuracies in AI-generated content
Delays in seeking professional veterinary care due to reliance on AI recommendations

BY USING AI FEATURES, YOU ACKNOWLEDGE AND ACCEPT ALL RISKS AND AGREE TO HOLD US HARMLESS FOR ANY CONSEQUENCES.

5. USER CONDUCT AND PROHIBITED ACTIVITIES

5.1. Acceptable Use

You agree to use Veeeet only for lawful purposes and in accordance with these Terms.

5.2. Prohibited Activities

You agree NOT to:

Illegal or Harmful Activities:

Use the App for any illegal purpose or in violation of any laws
Promote animal cruelty, abuse, or neglect
Share content that is harmful, threatening, abusive, or harassing
Violate any intellectual property rights

Technical Violations:

Attempt to gain unauthorized access to the App or its systems
Reverse engineer, decompile, or disassemble the App
Use bots, scripts, or automated tools to access the App
Introduce viruses, malware, or harmful code
Overburden or interfere with the App’s infrastructure

Misuse of Services:

Create false or misleading information about pets
Impersonate another person or entity
Share your account credentials with others
Use the App for commercial purposes without authorization
Collect or harvest data from other users

Content Violations:

Upload content that is offensive, obscene, or inappropriate
Share personally identifiable information of others without consent
Post spam or unsolicited advertisements

5.3. Consequences of Violations

If you violate these Terms, we may:

Suspend or terminate your account immediately without notice
Remove prohibited content
Report illegal activities to appropriate authorities
Take legal action to protect our rights and interests

6. INTELLECTUAL PROPERTY RIGHTS

6.1. Our Intellectual Property

The App and all its content, features, and functionality (including but not limited to software, text, graphics, logos, icons, images, audio clips, and data compilations) are owned by GUSAKOV VADIM or its licensors and are protected by:

Copyright laws
Trademark laws
Patent laws
Trade secret laws
Other intellectual property laws

6.2. Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to:

Download and install the App on your personal device
Use the App for personal, non-commercial purposes
Access and use the services as described in these Terms

This license does NOT permit you to:

Modify, copy, or create derivative works
Distribute, sell, or sublicense the App
Use the App for commercial purposes
Remove any copyright or proprietary notices

6.3. User-Generated Content

Ownership: You retain ownership of any content you create or upload to the App (pet profiles, photos, notes).

License to Us: By uploading content, you grant us a worldwide, non-exclusive, royalty-free license to:

Store and display your content within the App
Process your content to provide services (including AI analysis)
Make backup copies for technical purposes

Your Responsibilities: You represent and warrant that:

You own or have rights to all content you upload
Your content does not violate any third-party rights
Your content complies with these Terms and applicable laws

6.4. Feedback and Suggestions

If you provide feedback, suggestions, or ideas about the App, you grant us an unrestricted, perpetual, irrevocable right to use, modify, and incorporate such feedback without any obligation to compensate you.

7. PRIVACY AND DATA PROTECTION

7.1. Privacy Policy

Your use of Veeeet is also governed by our Privacy Policy, available at www.veeeet.org/privacy-policy, which is incorporated into these Terms by reference.

7.2. Data Collection and Use

By using the App, you consent to:

Collection and processing of your personal data as described in the Privacy Policy
Use of cookies and similar technologies (if applicable)
Transfer of data to third-party service providers (hosting, AI services)

7.3. Data Security

While we implement reasonable security measures, you acknowledge that:

No method of transmission or storage is 100% secure
You use the App at your own risk
We cannot guarantee absolute security of your data

7.4. Your Data Rights

You have rights regarding your personal data as described in the Privacy Policy, including:

Right to access, correct, or delete your data
Right to data portability
Right to withdraw consent
Right to lodge complaints with supervisory authorities

8. THIRD-PARTY SERVICES AND LINKS

8.1. Third-Party Services

The App uses third-party services including:

Cloud hosting: Adalo (www.adalo.com) and Timeweb (www.timeweb.ru)
AI services: OpenAI and Google Cloud AI
Analytics and other services (if applicable)

These third parties have their own terms of service and privacy policies. We are not responsible for their practices or content.

8.2. Third-Party Links

The App may contain links to third-party websites or services. We do not:

Endorse or control these third parties
Accept responsibility for their content or practices
Guarantee the accuracy or safety of external links

You access third-party services at your own risk.

9. PAYMENTS AND SUBSCRIPTIONS

9.1. Free Services

Currently, Veeeet is provided free of charge. We reserve the right to introduce paid features, subscriptions, or in-app purchases in the future.

9.2. Future Paid Services

If we introduce paid services, we will:

Provide clear pricing information
Obtain your consent before charging
Update these Terms to include payment terms
Provide advance notice of any changes

9.3. Refund Policy

Any refund policy for future paid services will be specified at the time of purchase.

10. WARRANTY DISCLAIMERS

10.1. «AS IS» and «AS AVAILABLE» Basis

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VEEEET IS PROVIDED ON AN «AS IS» AND «AS AVAILABLE» BASIS WITHOUT WARRANTIES OF ANY KIND.

10.2. No Warranties

We expressly disclaim all warranties, whether express, implied, or statutory, including but not limited to:

❌ Warranties of merchantability
❌ Warranties of fitness for a particular purpose
❌ Warranties of non-infringement
❌ Warranties regarding accuracy, reliability, or completeness of content
❌ Warranties that the App will be uninterrupted, secure, or error-free

10.3. No Veterinary Services

WE ARE NOT A VETERINARY SERVICE PROVIDER. We do not:

Provide veterinary medical services
Diagnose, treat, or prevent any pet health conditions
Replace professional veterinary care
Guarantee any health outcomes for your pet

10.4. AI Technology Disclaimer

AI TECHNOLOGY IS INHERENTLY IMPERFECT. We do not warrant that:

AI recommendations will be accurate, complete, or current
AI will not make errors or provide misleading information
AI analysis will be suitable for your pet’s specific needs
Reliance on AI recommendations is safe or advisable

10.5. No Guarantee of Results

We make no guarantees regarding:

Improvements in your pet’s health or wellbeing
The effectiveness of any recommendations
The achievement of any specific outcomes

11. LIMITATION OF LIABILITY

11.1. Maximum Limitation

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

IN NO EVENT SHALL GUSAKOV VADIM, ITS AFFILIATES, LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY:

Indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or use
Loss of or harm to pets
Veterinary expenses or medical costs
Emotional distress or mental anguish
Any other damages arising from:
- Your use or inability to use the App
- Reliance on AI recommendations or any content
- Unauthorized access to your data
- Technical errors, bugs, or service interruptions
- Actions or omissions of third-party service providers

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2. Cap on Liability

IF, NOTWITHSTANDING THE ABOVE, WE ARE FOUND LIABLE FOR ANY REASON, OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED:

€50 (FIFTY EUROS) or
The amount you paid to us (if any) in the 12 months preceding the claim

WHICHEVER IS GREATER.

11.3. Essential Purpose

You acknowledge that these limitations of liability are an essential element of the agreement between you and us, and that we would not provide the App without these limitations.

11.4. Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

12. INDEMNIFICATION

12.1. Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless GUSAKOV VADIM, its affiliates, licensors, service providers, and their respective officers, directors, employees, contractors, agents, and representatives from and against any and all:

Claims, demands, actions, or proceedings
Liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees)

Arising from or related to:

Your use or misuse of the App
Your violation of these Terms
Your violation of any rights of third parties
Any content you submit or upload
Your reliance on AI recommendations
Any harm to your pet(s) allegedly related to your use of the App
Your violation of any applicable laws or regulations

12.2. Defense and Settlement

We reserve the right to:

Assume the exclusive defense and control of any matter subject to indemnification
Require your cooperation in the defense of such claims

You may not settle any claim without our prior written consent.

13. TERM AND TERMINATION

13.1. Term

These Terms commence when you first access or use the App and continue until terminated in accordance with these Terms.

13.2. Termination by You

You may terminate your account at any time by:

Using the «Delete Account» feature in the App settings
Contacting us at info@veeeet.org
Uninstalling the App (though your account may remain active)

13.3. Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including:

Violation of these Terms
Fraudulent, abusive, or illegal activity
Extended periods of inactivity
Technical or security reasons
Discontinuation of the service

13.4. Effects of Termination

Upon termination:

Your right to use the App immediately ceases
We may delete your account and all associated data
You must uninstall the App from all devices
Sections of these Terms that by their nature should survive (including warranty disclaimers, limitations of liability, indemnification) will remain in effect

13.5. Data Retention

After termination, we will delete your data in accordance with our Privacy Policy, subject to:

Legal obligations to retain certain data
Backup retention periods (up to 90 days)
Aggregated or anonymized data (which may be retained indefinitely)

14. DISPUTE RESOLUTION AND GOVERNING LAW

14.1. Governing Law

These Terms are governed by and construed in accordance with the laws of:

Spain (for users in the EU and internationally)
Applicable consumer protection laws in your jurisdiction

Without regard to conflict of law principles.

14.2. Jurisdiction

For EU Users:

You may bring legal proceedings in the courts of Spain or your country of residence
We may bring proceedings only in the courts of your country of residence

For Non-EU Users:

Disputes shall be subject to the exclusive jurisdiction of the courts of Pontevedra, Spain
You consent to personal jurisdiction in these courts

14.3. Informal Resolution

Before filing any formal legal action, you agree to contact us at info@veeeet.org to attempt to resolve the dispute informally. We will make good-faith efforts to resolve disputes through negotiation.

14.4. Consumer Rights

Nothing in these Terms affects your statutory consumer rights under applicable consumer protection laws. If you are a consumer in the EU, you may have the right to:

Bring proceedings in your country of residence
Benefit from mandatory consumer protection laws
Access alternative dispute resolution mechanisms

14.5. EU Online Dispute Resolution

EU consumers can access the European Commission’s Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr

15. MISCELLANEOUS PROVISIONS

15.1. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GUSAKOV VADIM regarding the use of Veeeet and supersede all prior agreements, understandings, and communications.

15.2. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

That provision shall be modified to the minimum extent necessary to make it valid and enforceable
If modification is not possible, the provision shall be severed
The remaining provisions shall remain in full force and effect

15.3. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

15.4. Assignment

You may not assign or transfer these Terms or your account to any third party without our prior written consent. We may assign or transfer these Terms and our rights and obligations without restriction.

15.5. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

Acts of God, natural disasters
War, terrorism, civil unrest
Government actions or regulations
Strikes or labor disputes
Internet or telecommunications failures
Failures of third-party service providers

15.6. No Partnership

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and us. You have no authority to bind us or make commitments on our behalf.

15.7. Headings

The headings and section titles in these Terms are for convenience only and have no legal or contractual effect.

15.8. Language

These Terms are drafted in English. Translated versions may be provided for convenience, but in case of conflict, the English version shall prevail.

15.9. Contact for Legal Notices

Legal notices and formal communications should be sent to:

GUSAKOV VADIM
Calle Camiño Fonte da Rua, 9
36760 O Rosal, Pontevedra, Spain
Email: info@veeeet.org

16. SPECIAL PROVISIONS FOR SPECIFIC JURISDICTIONS

16.1. European Union Users

Consumer Rights: EU consumer protection laws provide you with certain mandatory rights that cannot be waived by contract. Nothing in these Terms limits or excludes such rights.

Right of Withdrawal: If paid services are introduced, EU consumers will have a 14-day right of withdrawal in accordance with EU Directive 2011/83/EU.

Guarantee of Conformity: We are responsible for any lack of conformity that exists at the time of delivery and becomes apparent within two years of delivery (for paid services).

16.2. California Users

California Consumer Rights: Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice:

The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted:

In writing: 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
By telephone: (916) 445-1254 or (800) 952-5210

16.3. Russian Federation Users

Language: For users in the Russian Federation, a Russian language version of these Terms may be provided. In case of conflict, the Russian version shall prevail for Russian users.

Consumer Protection: Your rights under Russian consumer protection law (Law No. 2300-1 «On Protection of Consumer Rights») cannot be waived by contract.

16.4. United Kingdom Users

UK Consumer Rights: Nothing in these Terms affects your statutory rights under UK consumer protection legislation, including the Consumer Rights Act 2015.

17. ACKNOWLEDGMENT AND AGREEMENT

BY USING VEEEET, YOU ACKNOWLEDGE THAT:

✅ You have read these Terms in full
✅ You understand these Terms
✅ You agree to be bound by these Terms
✅ You are at least 18 years old (or meet the minimum age requirement in your jurisdiction)
✅ You understand that AI recommendations are not veterinary medical advice
✅ You accept all risks associated with using the App
✅ You will not hold us liable for any harm to your pets
✅ You will always consult a licensed veterinarian for health concerns

IF YOU DO NOT AGREE WITH THESE TERMS, YOU MUST NOT USE VEEEET.

18. QUESTIONS AND CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Email: info@veeeet.org
Website: www.veeeet.org

Postal Address:
GUSAKOV VADIM
Calle Camiño Fonte da Rua, 9
36760 O Rosal, Pontevedra
Spain

We will respond to inquiries within 30 days.

Thank you for using Veeeet. We hope our App helps you care for your beloved pets while always prioritizing professional veterinary care.